Privacy Policy
Last Updated: November 20, 2025
Introduction
tellingCube, a product of masemIT e.U. (Austria), operates tellingcube.com. This Privacy Policy explains how we collect, use, and protect your information when using our service.
Data Controller: masemIT e.U., Austria
Data We Collect
- Email Address: When you purchase a founding member tier (processed by Stripe)
- Contact Form Data: When you submit our contact form, we collect your name, email, company (if provided), message, and selected interests. This data is retained for 12 months to process your inquiry.
- Session Cookies: Essential cookies for site functionality (no tracking/analytics cookies)
- Generated Scenarios: Temporarily stored for 24 hours, then automatically deleted
How We Use Your Data
- Payment Processing: Email shared with Stripe for payment and receipt
- Email Confirmation: Email sent via Resend for purchase confirmation
- AI Generation: Scenario prompts sent to Anthropic Claude API (no personal data included)
Data Retention
- Scenarios: Automatically deleted after 24 hours
- Contact Form Submissions: Retained for 12 months, then deleted
- Payment Records: Retained as required by tax law (typically 7-10 years)
- Cookies: Session cookies expire when you close your browser
Third-Party Services
We use the following trusted third-party services:
- Stripe: Payment processing (see Stripe Privacy Policy)
- Resend: Transactional emails (see Resend Privacy Policy)
- Anthropic: AI generation (see Anthropic Privacy Policy)
- Vercel: Hosting (see Vercel Privacy Policy)
- Neon: Database hosting, Frankfurt/Germany (see Neon Privacy Policy)
- Cloudflare: Bot protection for contact form (see Cloudflare Privacy Policy)
Your Rights (GDPR)
EU residents have the right to:
- Access your personal data
- Request deletion (except legally required payment records)
- Data portability
- Withdraw consent
To exercise these rights, please contact us at support@masem.at
Contact
masemIT e.U.
General inquiries: contact@masem.at
Privacy & support: support@masem.at
Changes to This Policy
We may update this policy. Changes will be posted on this page with updated date.